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Working with care providers across England

Services · Inspection and compliance

Reducing restriction, and being able to show it

This is among the most closely scrutinised areas in the sector, by CQC and by safeguarding authorities. What is expected is oversight, proportionality and active reduction — evidenced, not asserted.

Positive Behaviour Support does not work as a document

It has to be embedded in the governance, the staffing model, how incidents get reviewed, and what leadership actually looks at.

Where it is not, restriction tends to persist quietly and get justified retrospectively.

And the reduction strategies that look best on paper are often the ones that move the risk somewhere else rather than reducing it — which is visible to anyone who reads the incident record properly.

Already in a safeguarding process?

Say so when you ring. It changes what can usefully be done, and how fast it has to happen.

Ring us about it

What it is

Governance first, because that is where reduction either happens or does not.

Starts with what is actually happening

A structured review of current restrictive practice, behaviour support systems and incident history.

Built into governance

Oversight that produces evidence as a by-product rather than as a separate reporting exercise.

Honest about reduction

Restriction that has moved is not restriction that has reduced, and we will not write it up as though it were.

What it covers, and what it does not

We build the framework and the governance around it.

We are not a clinical PBS provider and we do not write individual behaviour support plans. Where you need a practitioner, that work sits alongside this rather than inside it, and we will tell you what to look for.

Fees are quoted before any work starts. Nothing on this page is an offer.

Who it is for

Learning disability and autism services

Residential or supported living.

Providers with restrictive practice findings

From an inspection or a safeguarding process.

Services scaling up

Who want the governance right before the volume grows.

Tell us what the incident record actually says.

Thirty minutes, no charge. If you are mid-process with a safeguarding team, say so when you ring and we will work to that timescale.

Call us

020 3856 8549

Someone answers, including out of hours.

Text or WhatsApp

07426 919823

If it is easier to write it down than say it out loud, send a message.

Email us

Send the finding or the incident summary if you have one to hand.

What the record shows, read properly.

The Care Business
Consultants

Care · Compliance · Development ·
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MCB-HUB Ltd T/A The Care Business Consultants

England and Wales · Company No. 13962703

Registered office: Generator Building, Counterslip, Bristol BS1 6BX

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Talk to us

+44 20 3856 8549Landline

07426 919823Text or WhatsApp

[email protected]

Coverage England. London and Greater London in person, and providers throughout the rest of the country.
© 2026 MCB-HUB Ltd, trading as The Care Business Consultants.