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Working with care providers across England

Care property appraisal, planning use and change of use

The building is the one decision you cannot take back.

You can change a policy, replace a manager and rewrite a statement of purpose. You cannot move a building, and you cannot argue a use class into existing. Almost every care property problem we are asked to solve was knowable before somebody signed.

Free check: could this building hold your service? →Two minutes · no email address

Before you sign anything

What catches people out

Six things. The first one ends more care property projects than the other five together, and it can be checked in an afternoon.

Use class

The building is not allowed to be what you want it to be

A house is a house until the planning system says otherwise. Running a registered care service from it is usually a different use, and consent is a decision somebody else makes, on their timetable, with the neighbours entitled to comment.

Capacity

The rooms do not add up to the registration

Bedrooms that are too small, no room for staff, nowhere to have a private conversation, one bathroom between too many people. The number you can register for is set by the building, not by your business plan.

Fire

Nobody costed the life safety work

Means of escape, compartmentation, detection, and what happens if the people living there cannot evacuate themselves. It is the largest unbudgeted number in most care conversions, and it is not optional.

Access

A first floor with no way up it

Step-free entry, corridor and door widths, a lift or ground-floor provision, bathrooms that can take equipment. Retrofitting access into a building that will not take it is where budgets disappear.

Tenure

A lease that will not let you do it

Term too short to justify the spend, use restricted by the lease whatever the planners say, alterations needing consent, and no right to assign when you eventually sell. All knowable before exchange.

Objections

The application nobody prepared the ground for

Care applications attract objections, and the objections are rarely about care. Parking, traffic, noise and precedent. Handled early it is manageable. Handled at committee it is usually too late.

Free · No email address · Nothing stored

Could this building actually hold your service?

Five gates, in the order they will stop you. Tell us about the property and you will see which ones are clear, which need somebody's consent, and which one you are standing at right now.

  1. 01The property
  2. 02The service
  3. 03The five gates

Choose one

What are you trying to run there?

Indicative only, and based on what you have told us about a building we have not seen. It is not a planning opinion, a building control decision, a fire risk assessment or a registration decision, and none of those can be given from a web page. Nothing you enter is sent anywhere or stored. Before you commit money, get a proper appraisal, a solicitor and, where it matters, a fire engineer.

What we do with a building

In this order, because designing before you know what the use can be is the most expensive mistake available in care property.

01

Appraise it before you commit

Use, capacity, access, fire, tenure and cost. An honest answer on whether this building can hold this service — including, often, that it cannot.

02

Design around the registration

Our architectural designers draw for the service that has to be registered and inspected, not for a generic conversion. The two are not the same drawing.

03

Take it through consent

Planning, change of use, building control and the fire strategy — with the groundwork done early rather than an argument at committee.

04

Get it registered and open

A building is not a service. The registration, the statement of purpose and the opening are planned alongside the works, so the doors open when the keys do.

We will tell you when a building is wrong, and we would rather do it early.

The cheapest advice we give is the advice that stops somebody buying the wrong property. It is also the advice people remember, which is why we are still here.

Book an Initial Consultation

What that has looked like

Names withheld, because most of this is nobody else's business.

Inherited

Property, and no idea what to do with it

Somebody who had inherited property and no plan for it. We appraised what it could hold, and got it let to a care provider — income from a building that had been sitting there doing nothing.

Designed

Acquired, drawn and built for the service

Buildings found, acquired and designed around the service they had to hold, with our own architectural designers doing the drawings rather than an architect being briefed second hand.

Extended

More capacity without a new registration

Extensions to existing properties and the registration varied to match — usually faster, cheaper and far less risky than starting a second service somewhere else.

Property work

Two pieces that sit under this, each available on its own.

Property development coordination

Care schemes from feasibility to opening, with the regulatory read running alongside the build rather than arriving after it. Regulation 15 review is usually the first step.

Supported housing and care accommodation

Where the housing and the care are separate and the structure decides whether either works. Getting this wrong is expensive and slow to unwind.

Working on a scheme rather than running one?

Architects, planners, developers and investors bring us in early to check whether what is being designed can actually be registered. How we work with other professionals, or go straight to the section for developers and investors.

Send us the address before you send us the deposit.

Thirty minutes, no charge, no obligation. A postcode, some photographs and what you want to run there is enough for us to tell you whether it is worth going further.

Call us

020 3856 8549

Someone answers, including out of hours.

Text or WhatsApp

07426 919823

Photographs of the building are welcome, and often the fastest start.

Email us

Send the listing, the plans or the lease if you have them.

The Care Business
Consultants

Care · Compliance · Development ·
Specialist accommodation

MCB-HUB Ltd T/A The Care Business Consultants

England and Wales · Company No. 13962703

Registered office: Generator Building, Counterslip, Bristol BS1 6BX

VAT registration: GB 479 0951 48

ICO registration: ZB312478

Professional indemnity insured

Talk to us

+44 20 3856 8549Landline

07426 919823Text or WhatsApp

[email protected]

Coverage England. London and Greater London in person, and providers throughout the rest of the country.
© 2026 MCB-HUB Ltd, trading as The Care Business Consultants.