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Working with care providers across England

Services · Money, growth and commissioning

Choosing once rather than three times

Care planning, rotas, recruitment, records, finance. Most providers end up with four systems that do not talk to each other, chosen at different times for different reasons.

The cost is not the licences

CQC expects clear documentation, effective oversight and accurate record keeping. Whether you get those depends less on which system you buy than on whether the systems fit together and match how the service actually runs.

The usual pattern is a care planning platform chosen quickly at registration, a rota system added when staffing got complicated, and a finance system that has never been connected to either.

The cost is that nobody can answer a question that needs data from two of them.

Does a simple question take a spreadsheet?

If working out how many hours of one-to-one you delivered last month involves exporting and joining things by hand, that is the problem this addresses.

Talk it through

What it is

Requirements first, products second. That order is the whole job.

Requirements before products

What the service needs to be able to evidence, and only then what will do it.

Integrated, not accumulated

Systems chosen to work together rather than one at a time in a hurry.

Regulator-aware

Records that are accessible, secure, and in a form that survives being asked for.

What it covers, and what it does not

Strategy and implementation support. We are not a software vendor and we do not resell anybody's product.

Where a system genuinely fits, we will name it. Where the honest answer is that your existing setup is fine and the problem is how it is being used, we will say that instead.

Fees are quoted before any work starts. Nothing on this page is an offer.

Who it is for

New services

Choosing systems for the first time, where the first choice tends to stick.

Providers scaling

Past what their current setup supports.

Services with a records finding

Or an oversight finding, where the system is part of the answer.

Tell us what you are running and what you cannot answer.

Thirty minutes, no charge. The second half of that sentence is usually the more useful one.

Call us

020 3856 8549

Someone answers, including out of hours.

Text or WhatsApp

07426 919823

If it is easier to write it down than say it out loud, send a message.

Email us

A list of what you currently run is enough to start.

Four systems that do not talk to each other.

The Care Business
Consultants

Care · Compliance · Development ·
Specialist accommodation

MCB-HUB Ltd T/A The Care Business Consultants

England and Wales · Company No. 13962703

Registered office: Generator Building, Counterslip, Bristol BS1 6BX

VAT registration: GB 479 0951 48

ICO registration: ZB312478

Professional indemnity insured

Talk to us

+44 20 3856 8549Landline

07426 919823Text or WhatsApp

[email protected]

Coverage England. London and Greater London in person, and providers throughout the rest of the country.
© 2026 MCB-HUB Ltd, trading as The Care Business Consultants.