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Tell us what you need

Describe your situation in your own words. A specialist reads it, decides who should handle it, and comes back with a plan and a price. No brochure, no sales sequence, no obligation.

  • Read by a person
  • Answered within one working day
  • Two hours when it is urgent

What we will ask you

  • What you are trying to achieve
  • Which service type, and whether it sits with CQC or Ofsted
  • Where in England you operate or plan to
  • What has already happened, including anything from the regulator
  • The date it needs to be done by

Whatever you send stays with the people working on it. If you would rather talk before you write anything down, call the number above.

Start with the closest match

Choose the option nearest to your situation. Each one opens the page that explains how we handle it, and every route ends with the same team.

Start a care business

You want to register a new service with CQC or Ofsted and get it right the first time.

CQC or Ofsted support

You are registered and need policies, audits, governance or a mock inspection.

Improve or turn around a service

A rating, a notice or an embargo is threatening the business and the clock is running.

Grow my care business

Occupancy, referrals, tenders, pricing or a second location.

Buy a care business

You are looking to acquire, and you want to know what you are actually buying.

Sell my care business

You are considering an exit and confidentiality matters more than exposure.

Find a care property

You need a building that will pass registration, not just planning.

I have a care property

You own a site and want it let, sold or made care ready.

Find me a Registered Manager

You need a manager the regulator will register, and you need them soon.

I am a manager looking for a role

Introductions only, always with your consent. Your details are never published.

Pricing and profitability

Your fee rates, your cost base and what commissioners will actually pay.

Something else

If none of these fit, say so in your own words. We would rather read that than a form.

What happens after you tell us

1

A person reads it

Not an auto responder. Someone who has worked on services like yours decides whether this is a registration job, a compliance job, a turnaround, a transaction or a recruitment brief.

2

We scope it and price it

You get a short written summary of what we think needs doing, who would do it, how long it takes and what it costs. Fixed fees wherever the work can be defined.

3

It gets done

One named contact from start to finish. Most defined pieces of work are delivered within seven days of us receiving what we need from you.

Alongside you, not above you. We work with you as a partner, not a critic.

If the regulator has already written to you

Do not wait for an email reply. Warning notices, proposals to cancel, embargoes and suspended placements all run to deadlines that do not move.

020 3856 8549

Urgent enquiries are answered within two working hours.

Questions people ask before they write to us

Do I have to know what I need?

No. Most people describe a problem rather than a service. Working out which piece of work actually solves it is our job, and it is free.

Will this turn into a sales sequence?

No. You get a reply from a person with a scope and a price. If it is not for you, that is the end of it.

Is my enquiry confidential?

Yes. Nothing is shared outside the people working on it, and no business or property is ever listed publicly without written approval from the owner.

Do you work outside England?

Our regulatory work is England specific because CQC and Ofsted regulate in England. We will say so plainly if your situation sits outside that.

How quickly can you start?

Urgent regulatory work usually starts the same week. Registration and compliance projects normally begin within a fortnight of instruction.

Know what you need?

Book a call and bring the detail.

Book a call

Not sure?

Send it in your own words and we will work it out.

Email the team